Responsible Gaming
Gaming Should Be Entertainment
At Rocket Play, we believe gambling should be enjoyed as a form of entertainment only. It is never a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it may be time to seek help.
Gambling always carries risk. Only gamble with money you can afford to lose, and never gamble with funds needed for essential expenses like rent, groceries, or bills.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gambling. Rocket Play takes age verification seriously and is committed to preventing underage gambling.
If you are under 18, please do not access our site. If you suspect someone under 18 is gambling online, please contact the appropriate authorities or support organisations listed below.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding gambling activities or lying about the amount of time or money spent
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood swings, anxiety, or irritability when unable to gamble
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems, stress, or negative emotions
- Jeopardising relationships, education, or career opportunities
- Experiencing financial difficulties as a result of gambling
If you recognise any of these signs, help is available. Please reach out to one of the support organisations listed below.
Self-Help Tools & Responsible Gaming Features
Rocket Play offers several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders during your gaming session about the time and money spent
- Self-Exclusion: Exclude yourself from your account for a period of your choosing if you need to take a break from gambling
- Account Cooling-Off: Request a temporary suspension of your account to help you regain control
These tools are available in your account settings. We encourage you to use them proactively to maintain responsible gaming habits.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Here are organisations that provide confidential support:
Australia
- Gambling Help Online — Free counselling and support service for problem gambling in Australia
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
United Kingdom
- GamCare — Free and confidential support for problem gambling
Website: www.gamcare.org.uk - GamStop — National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Canada
- Responsible Gambling Council — Resources and support for problem gambling in Canada
Website: www.responsiblegambling.org
United States
- National Council on Problem Gambling — Information and referrals for gambling addiction
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Telephone Counselling: 0800 1 372 700 (free, confidential)
If You Need Help
Do not wait. If gambling is causing problems in your life, or if you recognise warning signs in yourself or someone close to you, please reach out for help immediately.
Professional counsellors are available 24/7 and ready to provide confidential, non-judgmental support. Seeking help is a sign of strength, and recovery is possible.
Contact one of the organisations above or speak to your GP, a trusted friend, or family member. You do not have to face this alone.
This information is provided for harm reduction purposes. Rocket Play is committed to promoting responsible gambling and supporting the wellbeing of all players. For more information about responsible gaming practices, please visit the Gambling Help Online website.